Decided that the troubleshooting could not proceed. The “Educate” light for main processor transfer was not healthy. The vendor rep inadvertently performed a configuration change and this mishap was confirmed by the UK experts.

I reacted to the technical coordinator’s comment, protesting that he couldn’t take that one out on me. That was among the few moments when I had to stand my ground like in the older days, when I had to defend “what do I do when go home at 5PM”, and “why was I working on the vendor’s side instead when there was actually not enough technical basis for me to outline which vendor transmitter was under-rated and which was not.”

Another colleague resigned.